Exchange & Refund Policy

Thank you for shopping at hoordesignseg.com.
We truly appreciate your trust in us and always aim to provide you with the best shopping experience.

Exchange Policy :

Please make sure to carefully check your order while the courier is waiting outside your door.
Only exchanges are available — refunds are not offered.
If you wish to exchange your order, you can do it directly with the courier at the time of delivery.
You’ll only need to pay the shipping fees, which vary depending on your government.

Conditions for Exchange :

To be eligible for an exchange:

The item must be unused, in its original condition, and in the original packaging.
The exchange must be made at the time of delivery, as no later exchanges will be accepted.

Important Notes :